In an interview with The Telegraph, Robert Francis QC said the public had been given a falsely positive impression about the quality of care being provided in many of the country’s hospitals.
The barrister said the NHS needed to make radical changes to meet the needs of the public - instead of simply blaming patients for “crowding out” Accident & Emergency (A&E) because they did not know where else to turn.
Mr Francis said that for too long, those in charge of the health service had become “complacent” about the care meted out to patients, believing it was reasonable for some patients to be badly failed, as long as the majority were not harmed.
“If we ran our airline industry on the same basis, planes would be falling out of the sky all the time,” the barrister said. “We’ve just got to change the attitude that because it’s provided by the state it’s all right for a number of people to be treated badly; well it’s not. Airlines would go out of business very quickly if they worked that way.”
Comentário: Felizmente que tudo isto se passa no SNS do RU. Em Portugal não temos este problema, o nosso SNS é o melhor do mundo.